The performance management – or employee feedback – process is one that can fill many managers and employees alike a sense of dread. However, with the right skills and mindset, this process can become a collaborative form of two-way communication that reduces anxiety and sets everyone up for success. This class presents a model for […]

Taking on new supervisory responsibilities is a great opportunity and challenge. Many in supervisory roles have learned either by trial and error or by following what was done by their predecessor. In most cases, this is not a very effective strategy. This course will start you in the right direction with fundamental leadership skills and […]

Looking for help navigating the increased demands on HR professionals? Become the most qualified and valuable HR professional you can be with SHRM certification. The SHRM Certified Professional (SHRM-CP®) and SHRM Senior Certified Professional (SHRM-SCP®) are the only behavioral competency-based HR certifications. This means you’ll have the answers AND know what to do on the […]

Overview Whether you are communicating with your employees, customers, or suppliers your ability to express yourself well and understand others is a major factor of your success. For this course, you will have the opportunity to take the DiSC Personal Profile and use the results to better understand your own communication style and strengthen your […]

Overview All leaders experience conflict in one form or another. In this class, you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict to clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools […]

Conference Sessions In this all-day conference, you will learn how to engage your customers and prospects online through your website and social media and track your activities so that you know what is working and what needs to be adjusted. 8:30 – 10:00 am  The (Wo)Mxn, The Myth, The Legend: The One-Person Marketing Team (presenter: Edessa […]

Overview Maximizing Your Leadership Potential is a program designed to help you with practical to achieve lasting, sustainable results through people. This course will enable you to sharpen your skills in four fundamental areas of leadership: self-awareness, learning agility, communication, and influence. Who should attend: Managers and supervisors of individual contributors First-level managers who are […]

Overview The performance management – or employee feedback – process is one that can fill many managers and employees alike a sense of dread. However, with the right skills and mindset, this process can become a collaborative form of two-way communication that reduces anxiety and sets everyone up for success. This class presents a model […]

Overview Created for owners, managers and employees who want to understand and use financial information to make sound business decisions. If you as an entrepreneur or business manager are looking for the answers and solutions to these sorts of questions and challenges, then this class is for you: (1) How to read and understand financial […]

Overview If you are a business owner or manager of a small business without a dedicated HR expert on your staff, this is the program for your organization. If you have administrative staff that are performing HR duties as part of their responsibilities that are not HR experts they too will benefit. This course is […]

Correcting and changing employee behavior is not easy; it takes professional courage and knowledge of good processes that are legally defensible. This session focuses on the progressive disciplinary documentation process – when someone should be written up for bad behavior, what step to take, and what should be discussed at each step. Documentation of the […]

Overview Your first step in leadership development Taking on new supervisory responsibilities is a great opportunity and challenge. Many in supervisory roles have learned either by trial and error or by following what was done by their predecessor. In most cases, this is not a very effective strategy. This course will start you in the […]