Overview Your first step in leadership development Taking on new supervisory responsibilities is a great opportunity and challenge. Many in supervisory roles have learned either by trial and error or […]

Correcting and changing employee behavior is not easy; it takes professional courage and knowledge of good processes that are legally defensible. This session focuses on the progressive disciplinary documentation process […]

Overview If you are a business owner or manager of a small business without a dedicated HR expert on your staff, this is the program for your organization. If you […]

Overview Created for owners, managers and employees who want to understand and use financial information to make sound business decisions. If you as an entrepreneur or business manager are looking […]

Overview The performance management – or employee feedback – process is one that can fill many managers and employees alike a sense of dread. However, with the right skills and […]

Overview Maximizing Your Leadership Potential is a program designed to help you with practical to achieve lasting, sustainable results through people. This course will enable you to sharpen your skills […]

Conference Sessions In this all-day conference, you will learn how to engage your customers and prospects online through your website and social media and track your activities so that you […]

Overview All leaders experience conflict in one form or another. In this class, you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict […]

Overview Whether you are communicating with your employees, customers, or suppliers your ability to express yourself well and understand others is a major factor of your success. For this course, […]