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Positive Power Plays: Skills for Conflict & Negotiation

July 19 @ 8:30 am - 4:30 pm

All leaders experience conflict in one form or another. In this class, you will learn how to turn conflict into collaborations and reach win-win resolutions. You will see conflict to clarify roles, relationships, and heighten creativity. Learning how to reach beyond the impasse and find solutions that work is one of the best tools that leaders can use.

What you will learn:

  • The 5 conflict styles.
  • Strategies for building trust.
  • The 4 stages of conflict resolution and how to use them for any situation.
  • The best listening strategies to use for the best resolution.
  • Emotion management and anger resolution techniques.
  • How creativity plays into resolving conflict.
  • Steps to planning a negotiation conversation

Details

Date:
July 19
Time:
8:30 am - 4:30 pm
Website:
https://sbdc.wisc.edu/positive-power-plays-skills-for-conflict-negotiations/

Organizer

SBDC at UW-Madison
Phone
608-263-2221
Email
sbdc@wsb.wisc.edu
View Organizer Website

Venue

Wisconsin School of Business-Grainger Hall
975 University, Room 1290
Madison, WI 53706 United States
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Phone
6008-263-2221
View Venue Website
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